Shipping and Delivery Information

DELIVERIES

Our normal delivery days are Monday to Friday excluding Bank Holidays, in most cases your item(s) will be dispatched next day. We use reliable carriers such as Low Cost Parcels and UPS and typically you can expect your item to arrive next working day. However on rare occasions your delivery may take longer due to factors beyond our control.

RETURNS

We are governed and adhere to, the United Kingdom Distance Selling Regulations. This means we will accept returns and offer a full refund as long as the item is unused, unopened and still in the original packaging. Please note that we cannot accept returns or cancellations for orders that have been ordered as a special item. You will be notified at order stage if the item is a special item.

To return your order, please pack it securely and send it back to us, we must receive it back within 7 days of the date that you received it. Please note that it is your responsibility for returning the goods at your expense unless we delivered the item to you in error or the item is faulty. A refund will be issued as soon as possible but within 30 days at the latest.

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