Our Process

We tailor our process and procedures to suit the needs of our individual clients.


Logistics & Collections

Our clients can request a collection online. When we undertake a collection, we will only use our own drivers and vehicles to guarantee the security of the data that may be contained within your equipment. We never use external couriers to make collections.  As we deal with large amounts of hardware this method is often more cost effective that external couriers and will maximise the funds available to our clients after reclamation. We will collect equipment from any mainland UK location at a pre agreed time to suit you. Every collection is returned directly to our processing facility.

driver car order

Equipment Inventory

Our flexible approach enables us to assess our customers’ requirements on a case-by-case basis. We will log all equipment once received and asset tag it for our records. The equipment will be tracked from collection through the reclamation process and on to the resale. This information is then available for our clients to view in our report and complete asset list.

data processing

Retirement Process

Once returned to our facility, equipment is segregated into non-hazardous and hazardous WEEE. Equipment is further segregated into data baring and non-data baring. Every item of equipment is allocated its own unique asset number to facilitate future audit trails. Equipment make, model, serial number, customer asset number and specification are recorded and uploaded into the asset report.

Data baring equipment is processed accordingly, and all hard drives are data erased and/or destroyed as suitable with appropriate certification uploaded into the customer asset report. All other media is physically destroyed.

Under the WEEE Directive we will aim to reuse equipment wherever possible. Equipment that cannot be remarketed is stripped with metals, plastics etc., segregated for recycling and reused in recycled products. We will always aim for 0% landfill. 

factory organisation

Secure Data Destruction

One of the greatest concerns faced by our customers when disposing of their redundant IT equipment is the removal and destruction of personal and/or sensitive data contained within them. As identity fraud attacks become more widespread and more sophisticated, it is imperative that businesses and organisations ensure that secure data destruction processes are in place prior to the disposal and recycling of computers, laptops and other obsolete IT equipment. Failure to do so has obvious ramifications, not only to the public sector, but also to the company itself. There are several high-profile organisations who have been prosecuted and heavily fined under the 2018 Data Protection Act for failing to ensure that secure data destruction had taken place prior to disposing of computer hard drives and other data-bearing equipment.

We provide secure data destruction services which are undertaken to strict UK Government standards. All processes are fully compliant with the WEEE Directive and full documentation is provided for each asset wiped and/or destroyed.

secure data destruction

Generating Revenue

Through our extensive broker channel, we are confident that we can generate the highest revenue possible from our customers’ redundant IT equipment.  Revenue generated can then be used to purchase new equipment from us, donated to a charity of your choice or used for carbon offsetting via our partner scheme. Costs associated with reclamation are deducted from the sale, allowing us to provide this service free of up-front charges.

success dashboard

WEEE Documentation & Asset Reporting

We assign a unique job number for every collection, as well as producing a comprehensive asset report. Every item of equipment, with the exception of minor peripherals, is logged into the asset report, which are then forwarded to the customer in electronic format via a client portal.

A typical asset report will include the following information as a minimum, although additional information can be added if required.


  • Make, model and specification of each item of equipment
  • Unique DC asset number for each item of equipment


    • Equipment condition (Grade)
    • Customer asset number if applicable
    • Equipment serial number
    • Data erase certification for individual hard drives
    • Confirmation of resale or disposal
    • Additional comments
    • Collection summary

    Added Value with our PR Package

    Rebuyer use a leading PR company to generate added value for our clients wishing to use their credits to support charities and community groups:

    • Proactive PR campaign for relevant regional, B2B and energy efficiency media which will show the client’s commitment to environmental energy savings, CSR and supporting good causes.
    • Client(s) will also get the opportunity when applicable to be part of features in key trade media where examples of good practice are required.
    • We monitor forward features lists for key publications, ie. Carbon Action News, and will be putting forward stories on the work of Rebuyer and its clients.
    • Representatives will be able to provide comments to include in press releases, along with a bespoke press release on their own involvement with the company.
    • Full cuttings of all coverage achieved



    What We Do

    We take a different approach to reclamation. Instead of simply giving your hardware to a vendor to dispose of or even pay for disposal, we make it work for you.

    Book a Collection

    Organise a collection of your IT equipment. After using our system, disposal, recycling, selling or donating your storage device can be done with peace of mind.